Ella Run (“we,” “our,” or “us”) is committed to promoting a safe, responsible, and enjoyable experience for all users. This Responsible Play Policy outlines our approach to responsible play, helping you understand the risks and providing tools to maintain control.

1. Purpose

• The purpose of this policy is to:
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• Promote safe and responsible engagement with our services
• Reduce the risk of harm from excessive or compulsive use
• Provide resources and support for users who may experience problems

2. User Responsibility

• Users are expected to:
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• Play or use our services within personal limits
• Avoid using services under the influence of alcohol, drugs, or other impairing substances
• Recognize that entertainment services can carry financial or psychological risk

3. Self-Limitation Tools

• We offer tools to help users manage their activity, including:
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• Time Limits: Set daily, weekly, or session limits on usage
• Spending Limits: Set limits for deposits or transactions (if applicable)

Self-Exclusion: Temporarily or permanently suspend access to services

Instructions for using these tools are available within your account settings or by contacting support.

4. Recognizing Problematic Behavior

• Signs of problematic behavior may include:
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• Difficulty stopping or controlling use
• Neglecting personal, professional, or financial responsibilities
• Experiencing stress, anxiety, or guilt related to usage
  
  

6. Staff and Platform Commitment

• Ella Run commits to:
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• Providing a safe and responsible environment
• Educating users about risks associated with excessive play
• Offering assistance to users seeking to limit or control their usage

7. Policy Updates

We may update this Responsible Play Policy periodically. Changes will be posted on our website with a revised Date.

8. Contact Us

For questions or support related to responsible play, contact:

Ella Run
Email: support@ellarun.